April 2006
Tapping the collective intelligence: Word 2003 command pollApril 24, 2006: A key challenge is to know what customers do and care about, rather than what they say they do and care about. Here's an approach. More
Collective intelligence: is your website tapping it?
April 17, 2006: Collective intelligence will be a key competitive advantage in the 21st Century. Never before has there been a better medium to tap the collective intelligence than the Web. More
Your website is for your most important customers
April 09, 2006: Most websites suffer from over-ambition. They try to do too much with few resources. They think they can answer every question. More
Web navigation is about moving forward
April 02, 2006: The primary purpose of web navigation is to help people to move forward. It is not to tell them where they have been, or where they could have gone. More
Next Month: May 2006
Previous Month: March 2006
