Gerry McGovern  

January 2006

Are websites judged in the blink of an eye?
January 30, 2006: People can get a strong impression of your website within one twentieth of a second, according to a new study. But it may not be a lasting impression. More

Customer-focus: Getting to truly know your customers
January 23, 2006: Asking people directly what they think can confuse them and lead them to make poor choices. Giving them too much choice makes them choose less, and regret the choices they make. More

Get smart about how you manage your content
January 16, 2006: Bringing more science to content management is in no way dumbing down. Rather, it is about getting smart. More

Scientific Content Management
January 09, 2006: Management is the pursuit of the best way. Content is an increasingly important resource and activity within organizations. It is time it was professionally managed. More

Next Month: February 2006
Previous Month: December 2005