April 2003 issues of Gerry McGovern's New Thinking newsletter

New Thinking by Gerry McGovern: web content management

Website content management

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Content Critical

Gaining competitive advantage through high-quality web content

The Web Content
Style Guide

The essential guide
for online writers, editors and managers

April 2003 New Thinking

Writing for the Web: Part 1
April 28, 2003: Writing for the Web is not the same as writing for print. People read differently on the Web. They scan read—jumping quickly from one piece of content to the next. People are much more action-orientated on the Web. They get online to get something done. Words should always be driving actions. More

Fast-downloading websites are still important
April 21, 2003: People are impatient on the Web. They are function and task orientated. They want to get things done as quickly as possible. The average person is still accessing the Web over a 56 KB modem. You should therefore have a major focus on 'light' webpages if you want to increase reader-satisfaction. More

Why organizations think of web content like they think of invoices
April 14, 2003: Embedded deep within the psychic of the traditional organization is the view of content as an historical record. This view sees content as describing an event that has occurred. Web content is a driver of the event. Web content is action-oriented. That's the big shift and many organizations have not grasped it. More

Usability is good management
April 07, 2003: The professional manager is always looking for feedback. They test their plans and theories constantly. They are sensitive to cues within their environment, adapting as appropriate. The website manager operates within a feedback-starved environment. Thus, they need to be much more proactive in seeking feedback. Usability is a way of doing this. More

Next Month: May 2003
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Content management seminar feedback
"Gerry's presentation was very well received by the more than 400 higher education delegates. I've chaired this meeting since 1994 and very few speakers have generated the same level of enthusiasm. Wit and wisdom is always an unbeatable combination."
Bob Johnson, American Marketing Association

“Excellent presenter ... thought-provoking and relevant. I hope we can persuade him to visit us again one day.”
Malcolm Davison
The British Association of Communicators in Business

"Hearing Gerry McGovern speaking, one can feel that he truly masters the subject of content management. He was voted ‘best speaker of the conference’ by delegates."
Toon Lowette
European Association of Directory Publishers

Find out more about Gerry McGovern's seminars