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October 02, 2000 New Thinking:
Generating content

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Gaining competitive advantage through high-quality web content



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October 02, 2000

Generating content

By Gerry McGovern


Last month, entertainment website pop.com went flop. Pop.com is an interesting story for a number of reasons. Firstly, DreamWorks was behind it. Led by Steven Spielberg, Jeffrey Katzenberg and David Geffen, DreamWorks is not used to flops. Per movie it grosses more than any other studio. Secondly, after spending more than $7 million, pop.com never even launched.

Thirdly, one of the key reasons pop.com didn’t launch was because it was felt that creating original, compelling web content on an ongoing basis was a cost that didn’t really have a business model.

Quality content is a lot more expensive to create than most people realize. Maintaining a quality website is also more expensive than many think. Reducing content costs, while maintaining quality, is a difficult balancing act. However, the viability of many websites may come down to how well they can manage content costs.

A certain quantity of content will always have to be created. However, there are a number of alternative web content generation strategies that can be explored. These include the following:

Summarize
Readers prefer shorter, snappier content on the web. Summarize the content you already have in other formats and you have new web content for the reader. This is a significantly cheaper approach than creating content from scratch. You may also summarize content from other websites or print media, employing the copyright principle of “fair use.”

Link
The cheapest way of generating web content is by linking. Linking is the foundation upon which the web is built. The power of appropriate linking should not be overestimated within an online environment. (Yahoo is just one example of a successful content business built on the linking model.)

However, you need to recognize that linking sends a reader to another website, so don’t overdo it. It’s also not a good idea to create too many proposed links from the reader’s point of view. Better to show them three great resources to link to, rather than thirty mediocre ones.

Barter
It may be possible to swap content with other websites that are not directly competitive with you.

Partner
If the website publication requires a substantial amount of new content that the organization presently does not create, then there may be a real case for exploring partnerships. The ideal partner is one that already has some of the content that is required but is not directly competitive.

Purchase
There may well be books or reports which can provide valuable content for your website. It is often cheaper to pay copyright fees for these than to write the content from scratch. There may also be specialist news feeds that are appropriate.

Reader-generated content
This is among the most cost-effective content of all. Customer generated content is broadly generated by interactive content tools such as mailing lists, discussion boards, chat, customer reviews, etc. A prime example is the Amazon approach of getting its readers to write reviews of the books they have read.


Gerry McGovern


 

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Content generation strategies include: summarizing, linking, bartering, partnering, purchasing, and getting readers to create content.

 

 

 

 

     

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