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Books by
Gerry McGovern
Content Critical

Gaining competitive advantage through high-quality web content
The Web
Content
Style Guide

The essential guide
for online writers, editors and managers
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September 18, 2000
Navigating a website
By Gerry McGovern
One of the most difficult problems in website design is navigation. When you say
“website design,” a lot of people immediately think of graphics, of visual design. The
core design challenges for a website are around information, not visuals.
The purpose of navigation is to
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Present the reader with the most user-friendly path through the classification so
that they can find the content they want quickly
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Ensure the reader always knows where they are on the site
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Allow the reader to move quickly and logically through the website
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Give the reader the proper context of the document they are reading
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Highlight to the reader parts of the classification that the organization wants to
promote
A variety of navigation approaches can be taken to make a website as easy to navigate
through as possible. They include the following:
Core navigation
This is where the main body of the information is represented. An example of core
navigation is found at Yahoo: “Arts and Culture, Business,” etc.
Global navigation
Global navigation contains links to pages which must be accessible from every page on
the site (Home, Contact Us, etc.). Global navigation should also be placed at the top
and bottom of every page.
Feature navigation
Use this sort of navigation to feature some attractive content on the website. For
example, you might want to feature a ‘story of the day,’ a new product that has been
released, etc.
Related navigation
This is navigation that occurs at the end of a document. It gives a selection of
documents that have been classified under the same classification as that document,
and/or related websites.
Content navigation
This is navigation that occurs within a particular document. If the document mentions
another document or classification, for example, then a link can be made.
Classification path navigation
This navigation tells you exactly what part of the classification you are in and how
that relates to the overall classification system. It should always begin with a Home
link and end with the section you are in. (For example, Home - Products - Product XY)
Drop-down navigation
This is navigation delivered by a drop-down menu. It tends to be used as a
space-saver, and where you want to present a section of the navigation that would be
too long to present as hypertext on the page.
Language navigation
If a website is in a number of languages, this navigation allows the reader to choose
languages.
Geographic navigation
Where a website is broken down by country or region, this navigation allows you to
choose between them.
URL navigation
Universal Resource Locator (URL) is the address of a document on the Internet that
consists of a communications protocol followed by a colon and two slashes (as
http://). This navigation tells you where you are in the URL structure.
Navigation is a most difficult problem. It’s easy to navigate a website of 20 pages,
no matter how disorganized they are. But navigating a poorly organized 200-page,
2,000-page, or 200,000-page website is a whole other story. Unfortunately, the
Internet is full of websites with poor navigation.
Here’s a golden rule of navigation design: Start your design from the reader’s point
of view. Get the people who will actually use the website involved in the design from
the earliest point possible.
Gerry McGovern

Next issue: Laying out Web
content
Previous issue: Titanic,
Concorde, Kursk, Firestone
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The Internet is full of websites with poor navigation.
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