Gerry McGovern  

Exploring best practice in customer-centric web content management since 1996

New Thinking is a weekly email newsletter which focuses on web content management, information architecture and writing for the Web. It has been published since 1996 and has over 13,000 subscribers. More

Intranets are not information dumps
May 12, 2008: The first step in creating a genuinely useful intranet is to ban the intranet team from using the word "information". More

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