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"Our work with Gerry McGovern is driving a real change in the way the agency views its online presence. The Strategy they provided has put us on track for having a really customer-centred website." Simon Ashley, Internet Manager, Corporate Affairs Directorate, Environment Agency “At Directgov, we very much believe in putting the citizen first, and that means helping people complete tasks on our website as quickly and as easily as possible. We engaged Gerry McGovern to help us refine and clarify the presentation of our citizen-centric web strategy, and to communicate our approach to our key stakeholders. "We have been very pleased with results. Directgov visitors continue to grow in number and market share increases, typically placing Directgov in the top five of all government sites. We found Gerry McGovern’s approach of great value in shaping our and defining our way ahead.” Peter Stevens, Strategy and Product Director, Directgov.gov.uk “Our colleagues at the Environmental Protection Agency were right: hiring Gerry McGovern to teach HUD web managers about web content was one of the best things we ever did!” U.S. Department of Housing and Urban Development (HUD) “Gerry McGovern inspired the nearly 300 government web managers attending our workshop to act now to make the content of U.S. government websites more citizen-focused and visitor-friendly. Participants gave an enthusiastic thumbs-up to his straight-on message and his humorous delivery. He was the star of the show.” U.S. Web Content Management Working Group "We received a stunning, overwhelming response to your presentations at our conference. I'd say that 90 percent of the evaluations listed you as the 'best part' of the conference." U.S. Environmental Protection Agency | ||
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