Client feedback
"Gerry McGovern’s task management approach has helped Microsoft Server & Tools websites deliver more value to our customers. By focusing on the tasks and the journeys of our customers we can now more quickly identify what works and what doesn’t. "The task management approach has particularly helped us to quickly identify and remove out-of-date and irrelevant content. Overall, Gerry’s approach of continuous improvement of the top tasks rather than a ‘launch and leave’ mentality is proving to be a solid strategic roadmap for us.
"Gerry’s training webinars proved to be particularly effective. Their flexibility allowed people to join from wherever it suited them. His clear instruction and humorous and spirited delivery kept people engaged, and left them with practical things they could do to improve their websites."
Amy Strande, Group Product Manager, Microsoft
"Gerry McGovern has been influential in building a customer-centric culture at Microsoft. He's helping Microsoft web publishers focus on the customer and deliver solid results on our websites."Suzanne Sowinska
Director of Content Publishing Excellence, Microsoft Corporation
"We partnered with Gerry to create a public sector website course to build on his well-received keynote speech at our main annual conference in this field, and I was delighted with the response from attendees. In fact, in many years of running events I have never seen such universally positive feedback, a real accomplishment and clearly a sign of the immense value of the course to local and ccentral government practitioners."
Dan Jellinek, Managing Director, Headstar
“Gerry McGovern's speach on Webdagene 2008 was a great success. He thawed out the usually more reserved Norwegian audience and quite a few actually rated him as a 7 on a scale from 1-6, with 6 being the best. He even managed to be rated as a 10.”
Synve Rřine, NetLife Research, Webdagene organizers
"Gerry's keynote speech in 2007 may have been the most popular opening in the Web Content Conference's history."
Mark Ragan, CEO, Ragan Communications
"Holding 300 people's attention for two full days in the midst of a Canadian winter storm is an amazing feat. The quality of the content and enthusiasm of the delegates at the end of each day was an undeniable testament to Gerry's expertise and true value of the Masterclass. Ottawa will welcome Gerry back with open arms."
Kathryn Mahoney, VP, Membership and Corporate Programs, OCRI, Ottawa, Ontario Canada
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