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Part 1
Part 2
Part 3
Part 4
Part 5
Part 6
Part 7
Part 8
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Content
Critical

Gaining competitive advantage through high-quality web content
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"The term "bible" is now highly
over-used in reference to tech books – but if it weren't, that's how I would
categorize Content Critical."
Rowan Wilson, Knowledge Management Review
"Content Critical is the best non-technical book on the subject of web content that I
have come across to date … It may well become the standard
text."
Andy Harrison, Content Management Focus magazine
Content Critical excerpt:
Part 2
Chapter 1
Everything you know about publishing is wrong
It’s an information overloaded world
Welcome to information overload. Get used to it, because it’s going to get a lot
worse. In an Industrial Economy we face issues of scarcity. Oil is scarce, prices go
up. In a digital economy, we face issues of glut. Things digital have a close-to-zero
cost to reproduce, therefore they get endlessly reproduced.
Consider the following:
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Every issue of the New York Times contains more information than a
17th century individual would have read in a lifetime
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There is enough scientific information written every year to keep a
person busy reading day and night for 460 years
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In the last 30 years we have produced more information than in the
previous 5,000
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The amount of recorded scientific knowledge is doubling approximately
every fifteen to twenty years
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Over 1,000 books are published around the world every day
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Every day there are 7 million new documents published on the Web,
where there are already over 550 billion
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The world produces between one and two exabytes of unique content per
year, which is roughly 250 megabytes for every man, woman, and child on earth
The Web is the Trojan Horse of information overload. It promised
information nirvana and delivered overload hell. Someone once said that searching for
information on the Web was like drinking water from a fire hose. Not surprisingly, a
2000 survey by Roper Starch Worldwide found that 71% of people using the Internet get
frustrated when searching.
Traditional publishing sucks
Walk into a newsagent and be stunned by the amount of magazines and newspapers on
offer. There used to be an ad for a ‘serious’ newspaper that said, miss reading this
paper and you miss an important part of the day. The joke that went around was that if
you fully read this particular paper you would miss the entire day. Walk into a
bookstore and be overawed by the massive selection of books available. Remember, even
the biggest bookstore in the world can only display a tiny fraction of the books
currently in print.
Traditional publishing sucks. Publishing is the art and science of moving content from
the creator (author) to the consumer (reader). But it doesn’t work very well. It’s
haphazard, slow, and wildly inefficient. Who are the publishers and editors who decide
what gets published when? What do they know? Aren’t they overpaid middlemen who always
miss the really good stuff? Why should we trust their judgment? Why should we wait for
their opinion on what we should and shouldn’t read?
And why is it that so many books and magazines are published? Think of the 1,000-plus
books published around the world every day. Can you believe that? If you read two
books every week, you would only be reading three ten-thousandths of what’s published.
And even if you had time to read more books, how would you even find out which were
worth reading? In the US alone, nearly 5,000 different magazines are published. Of all
copies printed, more than half are returned to the publishers unsold.
The whole publishing industry charges too much for its services as well. Libraries
around the world, particularly those attached to universities, are in crisis. Prices
for academic journals have spiraled out of control. The very content that is the fuel
that universities run on is simply getting too expensive.
There has to be an alternative, right?
Next: Part 3: Organizations are awful at publishing content
Previous: Part 1: The secret of Web success
Part 1 - Part 2 - Part 3 -
Part 4
Part 5 - Part 6 -
Part 7 - Part 8
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Book Reviews
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Content Critical
Content Critical: Chapter One (PDF 211 KB)
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Content Critical is recommended reading at the following
universities
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Augustana College, United States
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Drury University, United States
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Dublin Institute of Technology, Ireland
- Indiana University, United States
- Monash University, Australia
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University of Applied Sciences, Germany
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University of Regina, Canada
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University of Teesside, UK
"The term "bible" is now highly over-used in
reference to tech books – but if it weren't, that's how I would categorize Content
Critical."
Rowan Wilson, Knowledge Management Review
"Content Critical is the best non-technical
book on the subject of web content that I have come across to date … For those interested
in the ‘change management’ dimension of content and knowledge management, Content Critical
may well become the standard text."
Andy Harrison, Content Management Focus magazine
"Content Critical is highly recommended. It belongs in every
design library. It should be on the reading list of every course in Web design. Any Web
designer who plans to be in business five years from now should read this book."
Ken Friedman, Design Research News
"Content Critical is amply provided with reality checks,
examples, and practical ideas and suggestions … The authors have succeeded in writing a
book that will appeal to both beginners and experts."
Geert Jan Kraan, Net Professional magazine, Holland
"Content Critical offers a multitude of useful tips, tactics and
strategies for creating and managing your website … makes the subject as easily
understandable as it is disorganized in reality."
Robin Sherman, American Society of Business Publication Editors
"Content Critical is an excellent book for academics and
practitioners alike … It should be read by anyone involved in Website content management, of
course, but it should also be required reading for those with responsibilities including
internal or external communication (and what academic or executive does not?)"
Colin Jevons, Journal of Consumer Marketing, Australia
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