Gerry McGovern

// Latest issue of New Thinking

Technology is what drives the digital workplace and yet for many business executives, the IT department is being seen as less and less relevant.   “On the whole, executives’ current perceptions of IT... Read More

// About Gerry

photo of Gerry McGovernGerry helps large organizations  become more customer centric on the Web. His clients include Microsoft, Cisco, Tetra Pak, VMware,, European Commission and OECD. 

He is the founder and CEO of Customer Carewords, a company that has developed a set of tools and methods to help large organizations identify and optimize their customers’ top online tasks.

He has written five books on how the Web has facilitated the rise of customer power. His fifth book, The Stranger’s Long Neck, was published in 2010.

The Irish Times described Gerry as one of five visionaries who have had a major impact on the development of the Web. He has appeared on BBC, CNN and CNBC television, partaken in various radio shows, and featured in numerous print media publications. Gerry has spoken about top task management in more than 35 countries.

He began his Web career in 1994. In 1996, Nua, a company he founded, received the Best Overall World Wide Web Business Achievement award from the European Union.



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